RETAIL OPERATIONS LEADER - PREMIUM AUSTRALIAN BRAND!


We’re partnering with one of Australia’s most loved athleisure brands as they continue to scale - and they’re on the hunt for a hands-on Retail Operations Leader to drive performance across Sydney stores, with an exciting 4th store opening in January.

This is a high-impact role for someone who loves retail and knows how to run a tight ship behind the scenes. Think people leadership, operational excellence, and commercial smarts.

The Role

Reporting into senior leadership, you’ll be responsible for the day-to-day operations and performance of the store network, ensuring teams are engaged, stores are running smoothly, and targets are being hit (and ideally smashed).

What’s In It For You

  • Join a market-leading Australian athleisure brand on a growth journey

  • Genuine opportunity to make your mark as the business scales

  • Supportive, values-led leadership team

  • Salary up to $85k + super

  • Based in Sydney, with 2 days in office and 3 days in store.

Interested? Email your CV to maisy@whointhezoo.com.au or apply via the link for a confidential discussion in the new year.

*Only suitable candidates will be contacted in relation to their application.

Hiring Consultant: Maisy Staden

Job Code: 1397791

Please note that only those applicants who fit the brief will be contacted in relation to their application.

 

RESPONSIBILITIES +

You’ll be across:

  • Leading, coaching and developing Store Managers and teams
  • Driving sales, KPIs and commercial performance across the network
  • Ensuring operational excellence - rosters, stock, VM, compliance, the lot
  • Playing a key role in the new store opening in January.
  • Creating a consistent, premium customer experience across all locations
  • Partnering with Head Office on initiatives, reporting and improvements

REQUIREMENTS +

About You

  • You’re a natural leader with a strong retail operations background and a “let’s fix it” mindset.

You’ll have:

  • Multi-site retail leadership experience (fashion, athleisure or lifestyle ideal)
  • Strong people leadership skills - you build teams people want to stay in
  • A commercial mindset with proven results driving sales and KPIs
  • Confidence managing operations, processes and priorities across stores
  • High energy, adaptability and a genuine passion for brand and culture

APPLY