Admin & Customer Service  jobs

Behind every great fashion brand is a team of skilled administrators and customer service professionals keeping operations running smoothly. Admin and customer service roles are the connective tissue of the fashion industry — managing everything from office coordination and executive support to customer communications, order management and after-sales care.

At Who in the Zoo, we recruit admin and customer service talent across the full spectrum of the Australian fashion, retail, lifestyle and beauty industries. Roles we regularly place include Office Manager, Executive Assistant, Personal Assistant, Customer Service Manager, Customer Service Representative, Sales Support Coordinator, Reception and Administration Assistant.

For fashion employers, finding admin professionals who understand the fast pace and culture of the industry — seasonal peaks, sample management, showroom coordination — makes a genuine difference to day-to-day business performance. We identify candidates who are not just highly organised and personable, but who genuinely love fashion and thrive in a brand environment.

For job seekers, admin and customer service roles in fashion offer a fantastic entry point into the industry, as well as a rewarding long-term career for those who love variety, people and organisation. We place candidates across Sydney, Melbourne, Brisbane, Perth and nationwide with some of Australia's most exciting fashion and lifestyle brands.

Whether you're a fashion business looking to build a strong support team, or a candidate ready to bring your admin or customer service skills to the fashion world, Who in the Zoo is your specialist recruitment partner. Register your CV or post a vacancy today.