DUAL-SITE MANAGER | PREMIUM FASHION | SYDNEY
Our client is a premium, design-led fashion brand with a loyal customer base and strong in-store teams. The Bondi and Paddington locations are two of the highest-performing boutiques, and together they operate as a key sales hub in Sydney.
We’re hiring a Dual-Site Manager to oversee our Bondi and Paddington boutiques. While each store has a strong, established team, this is a unique opportunity to lead across both locations with a focus on team development, customer experience, and store performance. The role is primarily based in the Bondi Beach boutique, with 1–2 days per week in Paddington as needed.
Perks: commission structure, seasonal wardrobe styling, staff discounts, opportunities to grow within the business!
If you're interested in hearing more about this position please send your CV to Maisy@whointhezoo.com.au to organise a confidential chat.
Hiring Consultant: Maisy Staden
Please note only those applicants who fit the brief will be contacted in relation to their application.
RESPONSIBILITIES +
- Leadership & Team Management: Oversee both store teams with support from a strong 2IC in each location. Build a culture of excellence, alignment, and growth.
- Customer Experience: Lead by example to deliver exceptional, brand-aligned service. Read the room, anticipate customer needs, and coach the team to create a genuine, welcoming environment.
- Operations & Reporting: Manage store operations including stock, rosters, and back-of-house processes. Tuesdays are dedicated to reporting and team alignment across stores.
- Visual Merchandising: Maintain elevated visual standards and ensure store presentation reflects the brand ethos. Work with the wider team to implement seasonal VM direction.
- Sales & KPIs: Monitor and respond to key metrics including foot traffic, fitting room conversion, and moving annual turnover. No individual sales targets – focus is on store-wide performance.
REQUIREMENTS +
You’re a motivated and hands-on leader ready to step into a cluster manager role.
You've likely worked with and understand premium fashion retail.
You have the ability to genuinely connect with the brand and embody the customer.
You’re proactive, organised, and data-driven, but still put people and experience first.
You're adaptable and ready to split your time based on team support needs across both stores.
You’re excited about a role where no two days are the same and you're regularly switching gears between leadership, operations, and in-store engagement.