STORE MANAGER | LUXURY JEWELLERY | CANBERRA
$70K–$75K Package | Canberra, ACT
Lead. Inspire. Create an exceptional customer experience.
We are excited to partner with a beautiful Australian luxury jewellery brand, renowned for its distinctive designs, quality craftsmanship and personalised customer experience.
With a new boutique opening soon in Canberra, we are looking for a friendly, confident and passionate Store Manager to lead the team and bring the brand's vision to life.
This is a fantastic opportunity for a retail leader who loves working with people, enjoys building relationships and wants to be part of an exciting new store opening.
The Opportunity
As Store Manager, you'll take ownership of the boutique's day-to-day operations, lead and motivate your team, and create a welcoming and memorable experience for every customer.
You'll be hands-on, approachable and comfortable leading from the front, while driving sales, developing your team and maintaining the brand's high standards.
What's on Offer?
The opportunity to lead a brand-new Canberra boutique.
Join a well-regarded Australian luxury jewellery brand.
A beautiful retail environment and quality product.
Support from an experienced Area Manager and Head Office team.
Opportunities for career growth and development.
The chance to build and shape your own team from the beginning.
Ready for Your Next Move?
If you're a people-focused retail leader who loves creating memorable customer experiences and is excited by the opportunity to open and lead a new boutique in Canberra, we'd love to hear from you.
All applications will be treated with the strictest confidence.
Interested? Email your CV to juliana@whointhezoo.com.au or apply via the link for a confidential discussion in the new year.
*Only suitable candidates will be contacted in relation to their application.
Hiring Consultant: Juliana Duque
Job Code: 1690162
Please note that only those applicants who fit the brief will be contacted in relation to their application.
RESPONSIBILITIES +
Lead & Develop Your Team
- Lead, coach and motivate a friendly and passionate retail team.
- Create a positive, supportive and engaging workplace.
- Provide regular feedback, coaching and development opportunities.
- Support recruitment, onboarding and team development. Drive Sales & Performance
- Take ownership of store sales targets and KPIs.
- Monitor sales performance and identify opportunities for growth.
- Motivate the team to achieve sales goals and deliver excellent service.
- Manage rostering and store productivity. Deliver Exceptional Customer Experiences
- Create a warm, welcoming and personalised shopping experience.
- Build genuine relationships with customers and encourage repeat business.
- Lead by example in customer service and relationship-based selling.
- Help the team develop strong product knowledge. Manage Store Operations
- Maintain high standards of store presentation and visual merchandising.
- Oversee stock management, daily operations and store procedures.
- Ensure the boutique reflects the brand's identity and values.
- Work closely with the Area Manager and Head Office team.
REQUIREMENTS +
We're looking for someone who is friendly, confident, approachable and easy to talk to, with a genuine passion for people, retail and beautiful products.
You'll ideally bring:
- Previous Store Manager or Assistant Store Manager experience in premium retail, fashion, jewellery, beauty or lifestyle.
- Strong communication skills and good spoken English.
- A positive attitude and a natural ability to connect with people.
- Experience leading, coaching and motivating a team.
- Confidence managing sales targets and retail KPIs.
- A hands-on approach and strong attention to detail.
- A passion for customer service and building lasting relationships.
- Most importantly, you're someone who enjoys meeting people, creating a great team environment and making customers feel special.