SENIOR ECOMMERCE MANAGER | HEAD OF ECOMMERCE | PREMIUM LUXURY FASHION
We’re working with a leading Australian premium luxury fashion brand with a strong global presence, known for its distinctive design and commitment to quality. The brand is open to appointing either an experienced Senior eCommerce Manager ready to take the next step, or an established Head of eCommerce looking for their next challenge. This role will shape the brand’s digital strategy, deliver exceptional customer experiences, and maximise online revenue.
The Opportunity
You’ll lead the end-to-end eCommerce function, from building and executing the strategy to overseeing daily operations and digital marketing.
Why Join
This is an exciting opportunity to be part of an ambitious and creative premium luxury brand during a phase of significant growth. Your strategic vision will directly impact global performance and the evolution of the brand’s digital presence.
If you’re ready to lead in the premium fashion space, we’d love to hear from you.
If you're interested in hearing more about this position, please send your CV to amelia@whointhezoo.com.au to organise a confidential chat.
Hiring Consultant: Amelia
Job Code: 1064764
Please note that only those applicants who fit the brief will be contacted in relation to their application.
RESPONSIBILITIES +
- Develop and implement the global eCommerce strategy to drive sales and brand growth
- Manage day-to-day site operations including merchandising, trading calendar, and content updates
- Oversee digital marketing channels including paid media, eDM, CRM, SEO, and affiliates
- Lead and mentor a small high-performing team across eCommerce, customer service, and dispatch
- Analyse data and performance metrics to optimise conversion rates and identify new opportunities
- Collaborate across the business to align eCommerce activity with brand, product, and marketing plans
REQUIREMENTS +
- 5+ years’ experience in senior eCommerce/digital roles, in premium or luxury fashion is beneficial.
- Strong commercial acumen and proven track record in delivering sales growth
- Proficiency with Shopify, Klaviyo, Google Analytics, and related platforms
- Excellent leadership and stakeholder management skills
- Passion for luxury fashion and delivering world-class customer experiences