Marketing & Digital Coordinator
Location: Geelong, VIC (5 days onsite)
Salary: up to $90,000 + super + perks
About the Role
This is a hands-on Marketing & Digital Coordinator role sitting at the centre of a growing eCommerce business. Working closely with the Marketing Lead and eCommerce Manager, you’ll play a key role in executing campaigns across CRM, website, and paid channels.
This position is the engine room of the team — ensuring campaigns are delivered on time, assets are aligned, and digital channels are optimised to drive performance. With a strong digital focus (approx. 80%), this role is ideal for someone early in their career looking to deepen their experience across CRM, eCommerce, and performance marketing.
The Opportunity
Join a global brand with a growing eCommerce presence
Gain hands-on experience across CRM, eCommerce, and digital marketing
Work closely with senior stakeholders in a small, collaborative team
Clear pathway for growth and development as the digital function expands
Interested? Email your CV to amelia@whointhezoo.com.au or apply via the link for a confidential discussion in the new year.
*Only suitable candidates will be contacted in relation to their application.
Hiring Consultant: Amelia
Job Code: 1505611
Please note that only those applicants who fit the brief will be contacted in relation to their application.
RESPONSIBILITIES +
CRM & Email Marketing
- Brief, build and deploy EDM campaigns using a CRM platform (e.g. DotDigital or similar)
- Assist with customer segmentation, automation flows, and SMS campaigns
- Monitor campaign performance and support ongoing optimisation and testing
eCommerce & Website Management**
- Manage onsite merchandising including product uploads, collections, and campaign landing pages
- Update homepage banners, imagery, and copy in line with campaign activity
- Support site reviews to ensure accuracy, consistency, and performance
- Work within the backend of the eCommerce platform (Salesforce Commerce Cloud experience beneficial)
- Assist with basic HTML/CSS updates where required
Campaign Coordination
- Coordinate end-to-end campaign rollout across digital channels
- Ensure all briefs, assets, and timelines are delivered and executed accurately
- Work cross-functionally with creative, social, PR, and external partners
Paid Media Support
- Assist in the execution of paid campaigns across social and digital channels
- Collate assets, briefs, and requirements for campaign launches
- Support reporting and performance tracking
REQUIREMENTS +
- 1–2 years’ experience in a Marketing Coordinator or Digital Marketing role
- Hands-on experience with EDM/CRM platforms (DotDigital, Klaviyo, Mailchimp or similar)
- Exposure to eCommerce environments and website management
- Strong attention to detail with the ability to manage multiple tasks and deadlines
- Proactive, organised, and eager to learn in a fast-paced environment
- Basic understanding of paid media and digital marketing channels
- Experience with HTML/CSS or eCommerce platforms (e.g. Salesforce Commerce Cloud) is advantageous