Operations Manager
Jewellery & fashion accessories lifestyle brand that has grown from strength to strength since inception, with successful sales channels across D2C, retail, wholesale, and marketplace.
We are looking for an exceptional and experienced Operations Manager to become an integral member of our team to implement and manage systems and processes through our next phase of growth. We are a small thriving, and dynamic business that’s growing quicky and requires an ops manager who is motivated, driven, results-oriented and excited to work in a hands-on role.
The ideal candidate is an operational thinker who is driven to develop and implement successful processes. This role will be responsible to oversee daily operations and develop and implement problem-solving systems that can be seamlessly deployed across the business, that streamline business practices into smart, time-saving, and effective solutions.
The Operations Manager will play a crucial role ensuring every aspect of the business operation is efficient and predictable, whilst measuring KPIs to determine the highest calibre of performance. The Operations Manager will report into the leadership team, supporting our exciting omni-channel business.
We are searching for an ops manager with a robust background in the eCom, jewellery or fashion industries, with a successful track record of developing, implementing & improving business processes, to allow for greater organisational efficiencies.
Key Accountabilities:
Management of logistics - ensuring an efficient operation in relation to time and cost
Oversee the critical path - ensuring deadlines are met and pre-empting pitfalls
Measuring KPI’s - nurturing productivity & performance
Process Improvement – proactively identify areas of improvement
Assessing requirements - project and resource management
Forward thinking - developing and implementing processes for future growth
The Ideal Candidate:
Cultural alignment with the brand
Strong analytical and systems capabilities
Proven experience as an existing Operations Manager with a background in eCommerce, fashion sales (retail/wholesale) with a thorough understanding of operations, logistics, warehouse & inventory management to motivate, and enable performance outcomes
Outstanding communicator with strong listening, interpersonal skills and high attention to detail
Experience with Cin7 and Employment Hero desired
Ensure a smooth and predictable process to allow for efficient delivery of the goods and products
Implement new processes to streamline workflows and optimise output
Enjoys and thrives developing and implementing best in class operational solutions
Thrives in a fast-paced, change driven environment while having a can-do optimistic attitude
Attend and report at weekly staff meetings
Perks:
Fun, collaborative and fast paced environment
Working within an awesome team that listens, respects, & appreciates
Annual allowance for products and 50% employee discount
Excited?! Apply now by completing the form online or email sally@whointhezoo.com.au
Hiring Consultant: Sally Tredinnick
Job Code: 624089
Please note only those applicants who fit the brief will be contacted in relation to their application.