Fashion Identity

VACANCY DETAILS

FASHION: ONLINE OPERATIONS & WAREHOUSE MANAGER – EPITOME OF EMPOWERMENT (SYD)

$ K

Fashion conscious? Style seeking? Then keep reading because we have the role for YOU!!

 

Our client is a fast-growing accessories company on the path to global expansion.  This brand is delivering all the notoriously cool trends right now and requires an online operations and warehouse manager superstar to join their team.  This is an amazing opportunity offering a multi skilled individual the opportunity to work with a brand that encourages your input to help drive brand success.

 

If successful you will be responsible for the maintenance and management of the online store, through to customer care, dispatch and order fulfillment… & it includes assisting with social media and social events!

Here’s what else we will have you do…

  • Overseeing the stock movement across B2B and B2C channels
  • Managing day to day online and warehouse operations
  • Ensuring customer orders arrive on time and manage any delay accordingly
  • Receiving and processing customer returns in a timely and accurate manner
  • Maintaining professional working relationships with external suppliers
  • Managing team to deliver excellent customer service
  • Reviewing, improving, and managing the order fulfilment process
  • Delivering the web fulfilment KPIs
  • Drive online financial performance through regular analysis of sales performance & product trends and recommend actions accordingly
  • Manage the day-to day delivery of the digital and online trading strategy
  • Achieve a high level of stock integrity by managing inventory and stocktake
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer experience
  • Assist with social media platforms
  • Research trends and support Director with all design elements including; product, packaging, digital & print.
  • Assist marketing team to deliver creative content and carry out social events

To be considered, we simply need you to have the following

  • 2 years experience working in a similar role
  • Must be able to travel to HQ based in Eastern Suburbs, Sydney
  • Knowledge/prior experience with Shopify is desirable
  • Passion for fashion
  • Ability to quickly gain knowledge on business protocols and implement procedures to improve company progression
  • Attention to detail

 

Interested and eligible applicants should call Leah on 02 9211 6457 for more information or email your CV in word format leah@whointhezoo.com.au and quote job code: 4960

For a complete list of our vacancies please visit our website www.whointhezoo.com.au

Thank you for taking the time to email us your CV application. Only candidates who have been shortlisted for the vacancy will be contacted in relation to their application

 

Job Code: 4960